Case Study – Social Media Crisis (KFC)

Jan 26, 2018

11:45

AUDITORIUM

45min

Intermediate

What do you do social media goes crazy and it’s because of issues with your brand?

You cannot prepare for a crisis, it’s about how you respond. Find out how Jenny and her team managed to turn a crisis into a win at leastĀ for the KFC social media team.

  • Jenny Packwood

    KFC UK & Ireland

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